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Frequently Asked Questions

Find answers to the most common questions about Benchmarket.

How does Benchmarket work with my ATS?

Benchmarket connects to your ATS through a secure API. Setup takes just a few minutes and requires no engineering support. Once connected, we pull and standardize your recruiting data daily to surface insights across jobs, funnel stages, and team members. You can access the platform at app.benchmarket.ai

Is my data secure?

Yes. Benchmarket uses end-to-end encryption and only analyzes aggregate, non-identifiable performance metrics. No candidate-level data is exposed, and no one outside your company can view your metrics. We do not store any candidate names, email addresses, phone numbers, resumes, or any other data that could be considered personal and protected. You control all access.

What kinds of insights does Benchmarket provide?

Benchmarket helps you identify breakdowns in your hiring process — by job, recruiter, stage, or source — and uses AI to provide clear, actionable recommendations. From pipeline health to recruiter effectiveness and offer conversion, we show you what’s working, what’s not, and what to do next.

How does the AI work, and how transparent is it?

Benchmarket’s AI analyzes trends, funnel metrics, and performance patterns based on your own data. If you make a custom report or filter the data down to a specific dataset, our AI will analyze according to your customization. AI never sees individual candidate details. All insights are tied to specific metrics, and every recommendation is backed by data..

Who is Benchmarket built for?

Benchmarket is built for in-house recruiting teams at companies who are growing or preparing to grow and want to improve how they hire. Talent leaders, recruiters, hiring managers, and even executives benefit from the tailored insights and reports.

How is Benchmarket different from the dashboards in my ATS?

ATS dashboards tend to show what happened. Benchmarket shows you why it happened and what to do about it. We deliver prescriptive, role-specific insights, customizable reporting, and AI-driven recommendations — all without the manual effort or static views. We’ve also spent a lot of time to make Benchmarket easy to use, modern, and customizable.