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At Benchmarket, LLC (“we,” “us,” “our”), your trust is our priority. Protecting your privacy and safeguarding your information is central to how we operate. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to keep it secure when you use our platform.
If you have any questions or would like a copy of this Privacy Policy sent directly to you, please contact us at info@benchmarket.ai.
We use the information we collect to provide and improve our platform, deliver performance dashboards, surface insights, and share recommendations that help you optimize your hiring process. This includes managing your account, delivering customer support, and communicating important updates about our services.
We also use aggregated and anonymized data to improve product features, train our AI systems, and generate industry-level benchmarks. This data cannot identify your company or any individual.
We only collect the information needed to show you how your hiring process is performing. This includes:
- Job and pipeline metrics
- Interview timing and stage movement
- Rejection reason categories
- Candidate IDs (from your ATS)
- Job IDs and titles
- Account information such as your email address
- Optional phone number for support
- Company information such as URL, size, or industry
We do not collect candidate names, emails, phone numbers, resumes, or any personally identifiable candidate information.
All data is securely hosted on Google Cloud Platform (GCP) in the United States.Your data is encrypted both in transit and at rest.
Our AI helps analyze your hiring funnels and highlight patterns. It only processes:
- Numerical funnel metrics
- Timestamps
- Conversion trends
- Rejection categories
- Job and recruiter performance data
Our AI does not process any personal candidate data and does not train external models. All hiring decisions remain fully under your control.
We do not sell, rent, or share your personal information with third parties for their independent use. Your data is only processed internally or by trusted service providers working on our behalf, and only for the purposes described in this Privacy Policy. These service providers follow strict confidentiality and security requirements.
We use cookies and similar tracking technologies to enhance your experience on our website and platform. These technologies help us remember your preferences, improve functionality, and analyze how our services are used. Our online data partners or vendors may also use cookies to associate your activities on our website with other information they maintain about you, including your email or home address, in order to deliver relevant marketing communications.
You may opt out of this type of advertising by visiting https://app.retention.com/optout, and you can also manage your cookie preferences through your browser settings.
We take the protection of your data seriously. Benchmarket uses secure hosting on Google Cloud Platform along with encryption, access controls, monitoring, and other industry-standard safeguards.
While no system is completely immune to security risks, we continuously monitor and improve our practices to reduce threats and protect your information from unauthorized access, loss, or misuse.
If you stop using Benchmarket:
- We will delete identifiable company data upon request
- We may keep anonymized and aggregated data to improve benchmarks and product features
- No retained data can identify your company or any individual
You are responsible for managing your login credentials, API keys, and ATS integration settings. Keep these secure to prevent unauthorized access.
We may update this Privacy Policy occasionally. Any updates will be posted on our website, and the effective date will be revised. Continued use of our services means you accept the updated policy.